RETURNS 

Made to order, reduced SALE items and earrings are NOT eligible for return.

We are sure you will love your purchase, but should you want to return an item, we will accept items back in an unused condition with tags and hygiene stickers attached
within 14 days of receipt for EXCHANGE OR STORE CREDIT ONLY (with exception of made to order, sale items and earrings). 

All tags must be intact otherwise your return will be refused. Please refer to the washing and care section of the website to check how to look after your garment. We will not accept returns for faults that occur through washing or wear.

Items returned to us outside of the 14 day time frame will not be accepted and will be returned to the customer.

Faulty items - if a fault occurs after wearing we will fix the item (where possible) but no refund will be given once an item has been worn.

Return postage to be paid by the customer. Customer is responsible for the cost of postage for any exchange sent out.

Please contact us for return address details by email - bohemianrosevinta[email protected] 

SHIPPING

EU VAT Regulations as of 1st July 2021 - Please note all EU countries now require VAT collection on any purchase sent from outside of the EU. This means that you will likely be charged these fees before your item is delivered to you. We will not accept returns due to these fees not being willingly paid. 

Custom orders will take approx. two weeks to make before being sent.

UK SHIPPING 

All shipping options displayed at checkout.

Standard: Items are sent Royal Mail 1st class signed . Shipping time 1-3 working days from shipping date (delays by the courier are possible, but rare and not within our control).  If you need your items by a particular date we recommend next day / dhl express.

Next Day: Next day shipping available at a cost of £8.90 (Saturday delivery £12.50), posted same day, excluding weekends (day after if ordered after 1pm). Arrives day after posting by 1pm. 

INTERNATIONAL SHIPPING (including Ireland) 

Standard: Items sent Royal Mail Standard Airmail, usually on Monday/Tuesday. Shipping time 1-2 weeks from shipping date (delays by the courier are possible, but rare and not within our control). If you need your items by a particular date we recommend DHL express.

Tracked: Royal Mail tracked. Delivery aim 5-10 working days from shipping date. 

DHL EXPRESS: Express shipping is available worldwide. Orders will take from 2-6 days to arrive after being sent. Timing varies dependent on country. 

INTERNATIONAL CUSTOMERS PLEASE NOTE: It is rare, but should your item get lost in transit, unless you have requested and paid extra for tracked airmail you will only be able to claim up to a value of £25. (As per Royal Mail rules). To enquire about shipping or the whereabouts of an order please email us: [email protected].